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Vera is VRA’s AI assistant. Open Ask AI in the sidebar to ask about Visual Radio Assist or your station’s setup. Vera uses the documentation and the information your account can access. It cannot change your setup.

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Ask Vera a question

Type your question in Ask Vera and choose Send. Suggested questions follow the page you are on. Choosing one sends it immediately. Pages without relevant suggestions show none. Questions opened from search fill the field so you can edit them before sending. Include the task you want to finish or the problem you see. Follow-up questions stay in the same conversation. The station name above the conversation shows which station Vera is helping with. Stop ends the current answer. Ask again puts that question back in the field. New conversation clears the conversation so you can start another topic. Closing Help keeps the conversation for the current visit; reloading the app clears it.

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Find a guide without asking Vera

The Documentation links in a new conversation open guides related to your current page. Docs opens the full documentation from either tab, including while Vera is unavailable or has reached its daily limit. Opening documentation does not use a Vera question. Links in Vera’s answers let you check the source or open the relevant page in VRA.

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Continue after a limit

Vera shows how many questions you have left today. When the daily limit is reached, you can still open Docs or Contact support. Starting a new conversation does not reset the daily limit. After 10 completed answers, choose New conversation to continue with another conversation.

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Contact the support team

Choose Contact support to open the support form. If Vera prepares a support request, its Contact support button fills in the form and attaches the conversation when you submit it. Review the title and message before sending. Vera’s answers can be wrong. Check the documentation and your settings before making changes that affect a broadcast.